Shipping
Policy

SHIPPING POLICY

Last updated February 10, 2021

Thank you for visiting and shopping at Houston Crane, Inc. Following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

         Shipping Method               Estimated Delivery Time             Shipment Cost

USPS Standard          3-5 Business Days                           Free

 USPS Two Days                 2 Business Days                             19.95

USPS Overnight*      1-2 Business Days                        39.95

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Freight Shipping

Shipment to P.O. boxes or APO/FPO addresses

Houston Crane, Inc. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Houston Crane, Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Houston Crane, Inc is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures fo returning your order.

 

QUESTIONS

If you have any question concerning our return policy, please contact us at: (713) 939-9788

Store@Houstoncraneinc.com